Launch your AI support department in 30 minutes, for free

Plug in your own AI key and use the whole system for free

No matter how many tickets. OpenAI or Gemini, no subscription: you only pay your AI provider for what you use.

  1. 1Message usWe set up your account
  2. 2Paste your keyOpenAI or Gemini
  3. 3Go liveNo subscription, any volume
Start for free
Integrated with
ZendeskZendeskHelpshiftGmailGmailPersonal chatSlackDiscordDiscordTelegramTelegram

Let your users pick a style, so they feel at home

One chat, many moods. Let people switch the look right inside the conversation, so support always feels like part of your product.

ElmaEN
Hi, I'm Elma. Late night? I'm still right here with you.
It's late, I know, but I urgently need to sort out my payments.
Don't worry, I've got you. It's all fixed on our side now, and your payment is already on its way. It will arrive shortly.
Thank you, that's such a relief 💛

Ask a question…

Minimal

Style

Language

Respond with Elmayour AI support agent

  • Pick the tone that fits your brand best
  • Fine-tune your agent's personality and behaviour
  • Route cases based on tone, complexity, or workflow
Elma, Support Agent
ToneSemi-formal
VoiceWarm
EmpathyHigh
VerbosityStandard
EmojisOn
ElmaSupport Agent
Support todayLive
Open right now12
Needs review8
5 Drafts3 Escalations
Waiting for a human1 critical
3+ days1
1-3 days1
4-24h3
under 4h2
Inbox trend · 24h
−24h−12hNow

Build with Wesleyyour AI knowledge base

  • Use template knowledge base topics or add your own
  • Auto-create knowledge articles from your GitHub / GitLab code
Wesley, Content Manager
WesleyContent Manager
Knowledge base pulseIndexed
118entries in the knowledge base
Most documented
Billing & Accounts47
Account Recovery34
Product Features28
Least documented
Bug Reports5
Legal & Compliance3
Integrations1

Control with Dorinyour support analytics

  • Enjoy real-time analytics
  • Get product feedback analysis and support statistics, daily, weekly, or monthly results
Dorin, Analyst
DorinAnalyst
Analytics pulseLive
AI automation87%
Top issue types
Technical Support24
Billing Inquiry18
Account Access12
Feature Request8
General Question5

Upsell with Kaiinside customer support

  • Reads how ready each user is to buy before offering anything
  • Stays silent when the moment is wrong: frustration, refunds, bugs, login issues
  • Suggests the best-fit extras from your offer catalog, managed right next to your knowledge base
  • Pick the sales style Kai uses to present offers
Kai, Upsell Agent
KaiUpsell Agent
Upsell pulseActive
Offers proposed64
Offers value€2,340
Buyer readinesslast 100 conversations
38%Ready to buy
41%Warming up
21%Not now
Stays silent when8 of 8 guardrails on
Frustrated userRefund talkOpen issueBug reportLogin problemMissing purchase
12offers in catalog

Choose operation mode

Agent

Fully autonomous

For instant replies. The agent resolves tickets on its own and loops in a human only when it needs to.

Assistant

Human-supervised

Great for a cautious start. The agent drafts every reply and your team approves before it ships.

Everything an AI helpdesk needs, without the helpdesk bloat

A tool that combines AI agents, a copilot, helpdesk features, and most common support workflows, easy to manage, built for real-world budgets.

Behavioral AI Agents

  • Pre-trained for reply quality
  • Style-conditioned
  • Tunable

Helpdesk features

  • Dialogue view
  • Ticket management
  • Knowledge base
  • Product feedback analysis
  • Support statistics

Pre-built workflows

  • Auto-close logic
  • Ticket routing
  • Triggers and notifications

Real-time analytics

  • Auto-resolution rate
  • Ticket volume trends
  • Topic clustering
  • Dialogue view

Reports

  • Daily, weekly, monthly results

Seamless AI-human handoff

  • One-click takeover
  • AI query summary
  • Invisible to the user

Build support automation workflows. No code.

Set up everything with simple visual nodes, the same building blocks you snap together on the board.

Chat
Gmail
Knowledge Base
Auto KB Builder
Analytics
Reports
Offers
Upsell Guardrails
Sales Style
Notifications
Global Rules
Projects
The ansvery team

For game studios, mobile apps, and any team looking to scale customer support

Free with your own AI key, whatever your ticket volume

Paste an OpenAI or Gemini key and run your AI support department for free. You pay us only when you want live agents in the loop, or want us to set everything up and run it for you.

Free

€0

with your own OpenAI or Gemini key

  • Unlimited tickets, no subscription
  • AI usage is billed by your provider, not by us
  • All AI agents: Elma, Wesley, Dorin and Kai
  • Agent & Assistant modes, knowledge base, analytics, reports
  • Zendesk, Helpshift, Gmail, chat, Slack, Discord, Telegram
  • Account created for you during onboarding
Start for free

Hybrid & Managed

from €199

per month. Custom pricing once live agents are included

  • Hybrid support: live human agents alongside AI
  • We configure and maintain your setup on our side
  • Custom product insights & reports
  • Personal manager
  • Features on request
Talk to us

12+ years

Created by support specialists with 12+ years of experience who got tired of overcomplicated helpdesks

ansvery has run customer support since 2012 from Vilnius, for games, crypto and mobile apps — rated 5.0 across 13 reviews on Clutch. This product is what that team built for itself.

  • Game Insight
  • Kefir Games
  • Planner 5D
  • Freeway Games
  • Afterglow
  • SketchAr

Studios supported by the ansvery team as a managed support service.

AI customer support, answered

How the free bring-your-own-key model works, where your API key lives, and what you actually get on day one.

What is ansvery?

ansvery is an AI customer-support department you configure on a visual board. It combines AI agents that answer tickets, a copilot that drafts replies for your team, a knowledge base, analytics, and the common support workflows already built as nodes you can drag into place. You run it with your own OpenAI or Gemini API key, so there is no subscription and no ticket limit.

Is ansvery really free?

Yes. Paste your own OpenAI or Gemini API key and use ansvery at no cost, no matter how many tickets you handle — AI usage is billed by your provider, not by us. You pay ansvery only for hybrid support with live human agents, or for setup and management done on our side. Those plans start from €199 per month.

Where is my OpenAI or Gemini API key stored?

The key is encrypted at rest in a dedicated store, sealed against a secrets vault, and it is never written into the application database. That database holds only what the dashboard has to show you: a masked fingerprint of the key such as sk-proj-…4f9A, which provider it belongs to, and when it was set. The key is not read back out for display or support, so rotating means issuing a new key at OpenAI or Google and pasting it again.

How do I get started?

Write to us through the form on this site. We create your account during onboarding, you paste your OpenAI or Gemini key, and your AI support department can be live in about 30 minutes. There is no self-serve signup yet — a person from our side sets the account up with you.

What is the difference between Agent and Assistant mode?

In Agent mode the AI resolves tickets on its own and loops in a human only when it needs one, so customers get instant replies. In Assistant mode the AI drafts every reply and your team approves it before it ships. Assistant mode is the cautious way to start: you see exactly what the AI would have sent before any of it reaches a customer.

What does Kai, the upsell agent, do?

Kai reads how ready a user is to buy during a support conversation. When the moment is right it suggests the best-fit offers from your catalogue. When the user is frustrated, asking for a refund or chargeback, dealing with a bug, locked out of their account, or chasing a missing purchase, Kai stays silent — those guardrails are on by default.

How long does it take to set up ansvery?

About 30 minutes. You configure simple visual nodes on a board rather than writing code or mapping a ticketing schema, and the common support workflows ship pre-built. The longest part is usually pointing it at your existing knowledge base and choosing whether to start in Agent or Assistant mode.

Which channels and tools does ansvery integrate with?

ansvery integrates with channels and tools including Zendesk, Helpshift, Gmail, Slack, Discord and Telegram. Knowledge-base articles can also be generated automatically from your GitHub or GitLab code, so the documentation your support agents rely on stays close to what your engineers actually shipped.

Free AI support with your own key
Write to us and we'll set up your account. Plug in your OpenAI or Gemini key and use ansvery for free, no matter how many tickets.
Want live agents alongside AI, or prefer us to configure and run everything for you? Mention it in your message and we'll put together a hybrid or managed setup.
Response within 24 hours
Free with your own OpenAI or Gemini key
No subscription, no commitment

Get your free account.

Tell us about your support. We'll create your account during onboarding, then you just paste your OpenAI or Gemini key.

How many tickets per month?· or pick your own AI key